• Have a better understanding and appreciation of the role of an effective supervisor;
• Assess the individual’s strengths and areas for improvement;
• Develop the knowledge, skills and attitude critical of an effective supervisor;
• Practically apply skills, tips and techniques during and after the workshop;
• Map out a concrete action plan on how to become an empowered supervisor.

PROGRAM HIGHLIGHTS

• C.A.R.E. Framework
• Cognitive – Planning and Creative Problem Solving & Decision Making
  • Benefits of Planning
  • Planning Tools and Methodologies
  • PSDM Tools and Methodologies
  • Creativity Tools and Techniques
• Action – Time Management, Prioritization, Organizing Skills
  • Criteria for Setting Priorities
  • Prioritization Quadrant
  • Self-Management
  • Managing Professional Time
  • Organizing Tools and Techniques
• Relational – People Skills
  • Team and Interpersonal Effectiveness
  • Art of Giving Feedback: AVIA Framework
  • Conflict Management
  • Relational Case Studies
• Effectiveness – Understanding the Different Generations
• Understanding the Traditionalists, Baby Boomers, Generation X, and Millennials
• Managing Millennials – from Individual Contributor to Supervisor
• Putting it Together: Action Planning